FAQ's

Redeem Rewards you Actually want 

Get more out of Coral with Coral Coins and play your way to fantastic offers and rewards.

Collect Coral Coins via our selected Sports & Gaming Free-to-Play promotions, then redeem them for offers of your choice!

Coral Coins are tokens you can collect for free from our promotions, which you can then redeem for offers of your choice.

Collecting Coral Coins is easy, and you’ll accumulate them by playing our Free-To-Play Rewards Grabber, selected Casino Tournaments, The Rewards Shaker, Football & Racing Super Series. Series.

All Coral Coins collected during a calendar month will expire on the 7^th day of the following calendar month at 23:59.

For example:
Say you receive 500 Coral Coins in the month of August, and a further 100 on the 2^nd of September – together, your balance stands at 600, however, at 23:59 on September 7^th, the 500 coins you collected in August will expire leaving you with only 100 coins, which would in turn expire at 23:59 on October 7^th.

This will be shown in the CCS within the transaction history section, under 'History'.

We expire coins each month so we can keep our store fresh and up to date with new offers for you.

Coral Coins can be redeemed for Free Spins, Bonuses, Free Bets or Cash, as well as our Coin-to-play Tournaments.

Once you have collected enough Coral Coins for the offer you want, simply confirm your selection, and the reward will be instantly credited to your account. Full Terms & Conditions for all offers are displayed prior to redeeming them. Please note that Coral Coins have no monetary value and once you have confirmed your selection, you will not be able to change it.

The CCS is available 24 hours a day, 7 days a week – so you can exchange whenever suits you. Don’t forget, the Coins expire on the 7th of every month at 23:59! 

Additional offers may be added into the CCS throughout the month, we also refresh the Coin Store offers on the 2nd of each month - so keep your eyes peeled!

In the CCS, you can:

See how to collect Coral Coins

Find ways to collect Coins via Free-To Play Games 
Discover how to play with Coins

See all the offers available within our Coral Coin Store

Scroll through the offers available and redeem them whenever you want
Find the Rewards you redeemed coins for and have not yet completed
See how many of your coins will expire and when
Add offers to ‘My Favourites’ and track your progress towards redeeming them.

Consult your transaction history

See all your collected Coins
View all the offers you have redeemed with Coins
Check all the coins which have expired

All your past Coral Coin transactions, how you collected your Coins, what you have redeemed your coins for and any coins which have expired, can be found in the ‘History’ section of the CCS.

Your Coral Coin balance can be found right next to your real money balance.

You can find the offers you have exchanged your Coral Coins for in our Promotion Hub, within the CCS History Section, and within the ‘My Rewards’ section of the CSS.

Under ‘My Rewards’, you’ll find any offers that you have exchanged your Coral Coins for but haven’t used yet, so you can see all your goodies in one place!

Please note that any Free Bets you may have exchanged your Coins for will appear under ‘My Account’ in the Sports section instead.

You can click the heart icon on the offers you like the most, to add them to the ‘My Favourites’ section within the CCS. Any offers you favourite will also be added to the tracker at the top of the CCS, where you can see how many Coral Coins you’ll need to redeem your next Favourited Reward.

If an offer expires prior to redeeming any of your Favourited Rewards, these will be removed from the Tracker and ‘My Favourites’ Section.

Once you have redeemed one of your favourite rewards, it will be removed from the ‘My Favourites’ section, however you can re-add it at any time if it’s still available within the CCS.

The tracker bar at the top of the CCS will display how many Coral Coins you need to redeem your next reward. If you have a favourite selected, it will track your progress towards your next available Favourite reward. Once you have collected enough Coral Coins to redeem a reward/favourite, you will be able to redeem it from the tracker and ‘My Favourites’ section.

CORAL COINS

PROMOTIONAL TERMS & CONDITIONS

BEFORE CLAIMING THIS PROMOTION, IT IS IMPORTANT THAT YOU READ THESE PROMOTIONAL TERMS AND CONDITIONS CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION ABOUT THE TERMS ON WHICH THIS PROMOTION CAN BE CLAIMED. YOU WILL BE REQUIRED TO AGREE TO THESE PROMOTIONAL TERMS & CONDITIONS WHEN CLAIMING THIS PROMOTION. IN PARTICULAR, PLEASE FAMILIARISE YOURSELF WITH THE RESTRICTIONS, SUMMARISED BELOW.

These Promotion Terms & Conditions apply to this ‘Casino’ promotion (the “Promotion”). They should be read alongside the General Casino Bonus Terms & Conditions and our General Website Terms & Conditions. These terms can be accessed HERE & HERE. We use some terminology in these Promotional Terms & Conditions that you may not be familiar with. You can find out what we mean when using key terms by visiting our jargon buster page HERE.

PROMOTIONAL PERIOD

The Coral Coins promotion (the “Promotion”) is available to Eligible Players (as defined below) from 16.09.2024 until further notice (the “Promotional Period”).
Coral Coins collected during each calendar month will expire on the 7th of the following month (23:59 UK Time).

WHO QUALIFIES FOR CORAL COINS

The Promotion is available to real money customers of www.coral.co.uk (the “Website”) who:

have a verified Website account;
are over 18 years of age; and
are eligible to receive Website promotions.

(an “Eligible Player”)

You cannot enter this Promotion if you are accessing the Coral website from a restricted country. A list of countries from which you may access your Coral account can be found HERE.
Employees of the Promoter, any advertising agency or company connected with the Promoter or any such person’s agents or members of their families or households, are not eligible to participate in this Promotion. The Promoter reserves the right to verify the eligibility of all participants.

WHAT ARE CORAL COINS

A “Coral Coin” is a token of no monetary value that is awarded to Eligible Players by participating in the promotions listed below in these Promotional Terms and Conditions. Coral Coins can be used to redeem offers as set out on the Website designated area (the “Coral Coins Store”).
An Eligible Player can access the record of their Coral Coin transactions via the Coral Coin Store.
There is no cash alternative to Coral Coins.

HOW TO COLLECT CORAL COINS

Eligible Players can collect Coral Coins by participating in the following promotions:

The Rewards Grabber & The Golden Rewards Grabber (Full Terms & Conditions found HERE;
Coral Casino Tournaments (Full Terms & Conditions found HERE;
Football Super Series (Full Terms and Conditions found HERE;
Racing Super Series (Full Terms and Conditions found HERE;
Rewards Shaker (Full Terms & Conditions found HERE;
Collect 3 (Full Terms & Conditions found HERE.

Coral Coins collected during any calendar month within the Promotional Period will expire on the 7th day of the following month (g. Coins collected during the month July will expire on 7th August (23:59 UK Time), Coins collected during the month of August will expire on 7th September (23:59 UK Time), etc.). Any unused Coral Coins will be forfeited after the 7th day of the month following their collection.

HOW TO REDEEM CORAL COINS

An Eligible Player can redeem their Coral Coins via the Coral Coin Store at any time during the Promotional Period providing they have the balance required to redeem the relevant offer.
By redeeming Coral Coins for an offer within the Coral Coins Store an Eligible Player agrees to the specific Terms & Conditions of that offer. Full Terms & Conditions can be found in the Coral Coin Store, within the section covering each available offer.
An Eligible Player’s Coral Coin Balance will be displayed on their account next to their Cash Balance on Casino and within ‘My Account’ under ‘Promotions’ in Sports.
Once Coral Coins have been redeemed for an offer, a record of this transaction will be logged within the transaction history in the Coral Coins store and a player will not be able to amend the offer selection. The type and value will be displayed for Free Spins, Bonuses and Cash. A record of Free Bet value will be displayed under ‘Sports Free Bets’ which can be found HERE.

OFFERS AVAILABLE WITHIN THE CORAL COINS STORE

COIN-TO-PLAY SLOTS TOURNAMENTS  

Coin-To-Play Slots Tournaments are available within the Coin Store and can be accessed via the TOURNAMENTS HUB.
Eligible Players will be able to enter the Coin-To-Play Slots Tournaments by redeeming Coral Coins for entry, as explained below: 
Redeem Coral Coins to enter Coin-To-Play Slots Tournaments. Eligible Players who land on the leaderboard will receive Coral Coins as a reward. The number of Coral Coins needed to enter and the number of Coral Coins which can be won as a reward will be detailed on the Tournament Card.
All Coral Coin rewards are displayed within the TOURNAMENTS HUB.
The leaderboard positions and Coral Coin rewards available per Tournament will be shown within the Coin-To-Play Tournament Card within the TOURNAMENTS HUB.
The full Terms & Conditions for the Coin-To-Play Tournaments will be available to access and read prior to redeeming the offer with Coral Coins. 
Coral Coins rewards from the Coin-To-Play Tournaments cannot be exchanged for cash.

FREE SPINS SPECIFIC CONDITIONS

The value of the Free Spins will be shown on the relevant offer tile, accessible within the Coral Coin Store.
The full Terms & Conditions for the ‘Free Spins’ offer will be available to access and read prior to redeeming the offer with Coral Coins.
The Free Spins can be used on the games mentioned in the relevant offer tile.
Once a Free Spins offer has been selected and purchased via the Coral Coin Store, they will be credited to the Eligible Player’s account and they will have to be used within 7 days, or they will expire and not be re-issued.
Free Spins cannot be exchanged for cash.

CASINO, LIVE CASINO & BINGO BONUS SPECIFIC CONDITIONS

The value of the Bonus will be shown on the relevant offer tile, accessible within the Coral Coin Store.
The full Terms & Conditions for the ‘Bonus’ offers will be available to access and read prior to purchasing the offer with Coral Coins.
The Bonus can be used on the games/bingo rooms mentioned in the relevant offer tile.
The Bonus has a wagering requirement of 1 time (1X).
Once a Bonus offer has been selected and purchased with Coral Coins it will be credited to the Eligible Player’s account and it will have to be used within 7 days, or it will expire and not be re-issued.
The Bonus cannot be exchanged for cash.

FREE BET SPECIFIC CONDITIONS

The value of the Free Bet will be shown on the relevant offer tile, accessible within the Coral Coin Store.
The full Terms & Conditions for the ‘Free Bet’ offer will be available to access and read prior to purchasing the offer with Coral Coins.
The Free Bet can be used on the Sports mentioned in the relevant offer tile.
Once a ‘Free Bet’ offer has been selected and purchased with Coral Coins, it will be credited to the Eligible Player’s account and it will have to, or it will expire and not be re-issued.
The Free Bet cannot be exchanged for cash.
The Free Bet stake will not be included in any winnings.

CASH SPECIFIC CONDITIONS

The value of the Cash Reward will be shown on the relevant offer tile, accessible within the Coral Coin Store.
The Cash Reward carries no wagering requirements and will be issued automatically to an Eligible Player’s account balance.

OTHER IMPORTANT TERMS

Promoter: LC International Limited registered in Gibraltar and having its registered office at Suite 6, Atlantic Suites, Europort Avenue, Gibraltar GX11 1AA.
The Promoter may place restrictions on your account in order to comply with their legal and regulatory obligations, this could include deposit restrictions and restrictions on the bonus offers that you can participate in. The Promoter will not be responsible should these restrictions, which may include Safer Gambling measures, affect your ability to complete the requirements of this promotion and/or to release any bonus, benefits or prizes.
The Promoter reserves the right to change and/or end the Promotion at any time, if required for legal and/or regulatory reasons, including where necessary to prevent fraud or other unlawful behaviour.

Promotion Reference ID: UKREQ0007303