Priority Points FAQs

  • What are Priority Points?

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    Priority Points are awarded based on all of your activity with Coral whether online, mobile or in store across any and/or all of our products. Priority Points determine your VIP tier level and enhance your Coral benefits

  • How do I earn Priority Points?

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    ▸ 2.00 points for every £10 stake on Slots, Scratchcards and Bingo
    ▸ 1.00 point for every £10 stake for all other casino games
    ▸ 2.50 points for every £10 stake for sports single bets
    ▸ 3.00 points for every £10 stake for sports multiple bets

  • Can I earn Priority Points in store?

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    Yes, you can earn Priority Points in any of our stores as long as you use your Coral Connect Card when betting over the counter or playing via the terminals.

  • Are they the same as comp points?

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    No, comp points are earned for every £10 staked on our casino games which you can exchange for cash. For more information on comp points, please click here.

  • When are Priority Points updated?

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    Priority Points are updated each day by 9pm, and will include all of your play up until midnight the previous day.

  • How do I query my Priority Points?

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    We will do our best to ensure your Priority Points total is as accurate and up to date as possible, however if you feel your current Points total may be unfitting we ask that you wait until the following days update before contacting the Priority Team.

  • Where can I view my Priority Points?

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    You can view your current Priority Points total for this calendar month by clicking here.

  • What are my Priority Points worth?

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    Priority Points have no monetary value and will only count towards your Priority status and be used for the purpose of promotions.

  • I have reached the next Priority Points target but have not yet been upgraded?

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    If you have reached the next Priority Points target, and have met the minimum deposit criteria you will be upgraded on the 1st working day of the next calendar month.

  • How many Priority Points do I need to reach Platinum?

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    Our Platinum tier is invitation only and our Platinum account managers may be in touch soon.