Debit Card Accounts

It is the customer's responsibility to advise us of any changes to the details originally registered, as failure to do so may result in the debit card authority declining the request for funds which will render the intended bet void. 

All bets are accepted subject to the relevant debit card acceptance procedures. Where immediate authorisation cannot be obtained from the Debit Card Authority, the bet will be accepted subject to subsequent authorisation being given.  Should the transaction be subsequently declined by the Bank/Building Society as unauthorised, all bets will be void, win or lose.  It is the customer's responsibility to ensure that sufficient funds are available for all stake monies invested at the time the bet is struck.  In the event that our request for authorisation of stake monies is declined, it is the responsibility of the customer to investigate the decision to decline via their own Bank/Building Society, as at no time are customers account details made available to Coral.

Funds will only be paid to the card from which the bet has been placed.

Credit Accounts

Credit Accounts are available on application.

The company does not undertake to inform customers when their credit limit has been reached as they should keep themselves aware of the position and re-establish their credit as necessary.  If a customer has been advised verbally or in writing that (a) the account is closed or (b) that no further bets can be accepted until a remittance to clear the account has been received, then any bets taken subsequently, prior to clearance being given to the account, are void win or lose. 

Any outstanding Ante-Post bets, however, stand unless cancelled by mutual consent.

Unless otherwise agreed, accounts are made up on a fortnightly basis and a statement showing the final balance will be sent to you.  All balances under £20 win or lose (or as otherwise agreed) are carried forward.  If, however, an account is not used during the following accounting period, settlement should be made or claimed.  When you have a winning balance over £20 you will receive a cheque with your statement.  When you have a losing balance over £20 settlement for the full outstanding balance should reach us within seven days of the account being rendered.  We reserve the right to refuse or cancel bets if settlement is not then to hand.  In no circumstances are accounts for the following period allowed to offset a previous account.  Payment of accounts may be made by any of the following methods.

1. Cheque/Postal Order made payable to Coral Accounts Ltd
2. By Debit Card.  Phone our accounts department 08457 581527 during office hours
3. Cash in any of our Licensed Betting Offices.
4. Via our on course representative.

If you disagree with the statement balance you should send payment for the full amount you consider due together with full details of your query.

Failure to manage an account in accordance with our rules may result in the account being closed without further explanation.

Deposit Accounts