| Who are
Coral Eurobet? |
 |
| Coral Eurobet is
one of the World's leading providers of betting services.As well as operating
the UK online betting operation at Coral.co.uk, and the international service
at Eurobet.com, Coral Eurobet operates over 1100 betting shops throughout Britain,
a Telephone Betting Service, and two Greyhound Racing Stadia at Hove and Romford.
|
| What
do I do if I forget my password? |
|
| If you forget your password please
contact our dedicated Customer Services Team either by telephone or fax,
or by e-mail using our direct messaging service. To contact us please click
here.
|
| What
if my personal details change? |
|
| If your personal
details change please "Login" and go to the "Account Menu", and select "Update
Details". Here you will be able to update your personal details, change
your password or select a new PIN number. If you experience difficulties,
please contact our dedicated Customer Services
Team.
|
| Will
my personal details be safe with Coral.co.uk? |
|
| All the information you enter on the Coral
site will be kept in the strictest confidence. The Coral internet site meets
all the banking industry's very strict security requirements, and uses the
latest in data encryption technology. |
| What
are decimal odds? |
|
Decimals are
a different way of expressing odds, which are traditionally shown in fractional
form by British bookmakers. Decimal odds make it easier to calculate your
returns. You simply multiply the decimal odds offered by the amount you
are staking. For multiple bets, multiply the decimal odds together and then
multiply that by your stake. You can select whether to view the odds in
fractions or in decimals by pressing  |
| Do
I have to login first before I can make my bet? |
|
| No. The Coral
site allows you to go straight to the events you wish to bet on, make your
selections, enter your stake and then submit your bet to be processed. Only
at this stage will you be asked to login before your bet request can be
accepted. |
| Is
there any tax to be paid on bets with Coral? |
|
| No, in accordance with British governement
legislation betting tax was abolished on 6th October 2001. |
| What
is the maximum payout with Coral? |
|
| The maximum payout for all bets placed
with Coral.co.uk will be £100,000 except for on greyhound racing which will
have a maximum payout of £10,000.
|
| What
is the minimum stake? |
|
| The minimum stake on single bets is £1
and for combination bets it is £0.10. |
| What
is the minimum and maximum deposit? |
|
| The minimum deposit is £5. There
is no maximum amount that can be deposited in a 24 hour period. |
| Can
I cancel my bets? |
|
| No. Once we have accepted a bet from you
the bet cannot be cancelled, and will be settled according to our rules.
If you have made a genuine error while placing a bet with us, you should
contact Customer Services immediately. |
| What
if I have a dispute with Coral? |
|
| If you have
a dispute with Coral we will seek to resolve the situation amicably between
us. If the matter cannot be resolved, you can refer to the Independent Betting
Arbitration Service (IBAS) whose decision will be binding on us. |
| How
do my transactions appear on my bank account? |
|
| The words "Eurobet (UK) Ltd." will appear
on your statement.
|
| Can
I have more than one account? |
|
| No. As there is no need for any customer
to have more than one account, Coral reserve the right to close any multiple
accounts. |
Frequent
Asked Questions
