| Who
are Coral Eurobet? |
 |
| Coral Eurobet is one
of the World's leading providers of betting services.As well as operating the
UK online betting operation at Coral.co.uk, and the international service at Eurobet.com,
Coral Eurobet operates over 1100 betting shops throughout Britain, a Telephone
Betting Service, and two Greyhound Racing Stadia at Hove and Romford.
|
| What
do I do if I forget my password? |
|
| If you forget your password please contact
our dedicated Customer Care Team either by telephone or fax, or by e-mail
using our direct messaging service. To contact us please click
here.
|
| What
if my personal details change? |
|
| If your personal details
change please "Login" and go to the "Account Options Dropdown", and select
"Update Details". Here you will be able to update your personal details, change
your password or select a new PIN number. If you experience difficulties, please
contact our dedicated Customer
Services Team.
|
| Will
my personal details be safe with Coral.co.uk? |
|
| All the information you enter on
the Coral site will be kept in the strictest confidence. The Coral
internet site meets all the banking industry's very strict security
requirements, and uses the latest in data encryption technology.
|
| What
are decimal odds? |
|
Decimals
are a different way of expressing odds, which are traditionally shown
in fractional form by British bookmakers. Decimal odds make it easier
to calculate your returns. You simply multiply the decimal odds offered
by the amount you are staking. For multiple bets, multiply the decimal
odds together and then multiply that by your stake. You can select
whether to view the odds in fractions or in decimals by pressing 
|
| Do
I have to login first before I can make my bet? |
|
| No. The
Coral site allows you to go straight to the events you wish to bet
on, make your selections, enter your stake and then submit your bet
to be processed. Only at this stage will you be asked to login before
your bet request can be accepted. |
| Is
there any tax to be paid on bets with Coral? |
|
| No, in accordance with British governement
legislation betting tax was abolished on 6th October 2001.
|
| What
is the maximum payout with Coral? |
|
| The maximum payout for all bets
placed with Coral.co.uk will be £100,000 except for on greyhound racing
which will have a maximum payout of £10,000.
|
| What
is the minimum stake? |
|
| The minimum stake on single bets
is £1 and for combination bets it is £0.10.
|
| What
is the minimum and maximum deposit? |
|
| The minimum deposit is £5.
There is no maximum amount that can be deposited in a 24 hour period.
|
| Can
I cancel my bets? |
|
| No. Once we have accepted a bet
from you the bet cannot be cancelled, and will be settled according
to our rules. If you have made a genuine error while placing a bet
with us, you should contact our Customer Care Team immediately.
|
| What
if I have a dispute with Coral? |
|
| If you
have a dispute with Coral we will seek to resolve the situation amicably
between us. If the matter cannot be resolved, you can refer to the
Independent Betting Arbitration Service (IBAS) whose decision will
be binding on us. |
| How
do my transactions appear on my bank account? |
|
| The words "Eurobet (UK) Ltd." will
appear on your statement.
|
| Can
I have more than one account? |
|
| No. As there is no need for any
customer to have more than one account, Coral reserve the right to
close any multiple accounts.
|
Frequently
Asked Questions